FAQ

We will schedule with you to arrive either the day after your recycle and trash bin pick up (Unless you request sooner). Everything is done curbside, and you don’t have to be home when we serve. Just make sure the bins are outside.

Yes! You will receive a text message and/or email reminder the day before your scheduled service, and another on the day of service that includes an estimated time of our arrival.

When we are finished making your cans look good, our system will email you an image of your shiny clean bins!

Yes we do! We offer a wide variety of services including but not limited to: parking lot cleaning, store fronts, dumpsters, playground equipment, shop floors, soft-washing, etc. Please give us a call at 1-888-972-CANZ (2269) for more information.

We understand that your local waste collection service may leave behind some residual debris in the bottom of your bins. We are happy to remove and bag this before we begin cleaning. However, if trash or debris (unrelated to routine waste collection) is present at the time of our arrival, we will be unable to proceed with your scheduled service that day. Unfortunately we cannot offer refunds or rescheduling due to the presence of trash in the bins.

We offer service within 24 hours at no additional charge, if not needed that quickly we will schedule your service for the day after your trash and recycle pick up.

The credit/debit card you used on signup is billed on the day you sign up, and you may notice that you have been billed but not received service yet. We don’t schedule our routes to deliver service on billing dates. Logistically this would be very difficult and would result in an inefficient route for us. We schedule each calendar month’s service according to stated garbage pickup days, geographic location, subscription status and for route efficiency. If your subscription is active and paid, barring any extraneous circumstances (such as a change in schedule by your local waste collection, etc.), we will have you on schedule for the calendar month that corresponds with your payment. A change in service date by your local waste collection will result in a change of service date for our service, accordingly.

If you are out of town, on vacation, or there is another reason preventing you from having your trash cans available for us to clean, please give us as much notice as possible for the possibility to reschedule.

You are billed monthly, bi-monthly, or one time depending on your subscription choice, on the same date that you sign up.

We do our best to follow the same schedule as your local waste collection service. If they run, we also operate. If their schedule changes due to inclement weather, our schedule will also change accordingly so that you will still receive service.

We will always strive to provide service on the same day that you are serviced by your local waste collection service; therefore, if there is a change in schedule of your waste collection, we will also change our service schedule accordingly.

Yes, we offer cleaning/sanitization of all dumpster sizes and surrounding pads. Prices do vary; please contact us for specific pricing at
1-888-972-CANZ (2269).

As a proud, veteran-owned and operated business, we cheerfully offer a military discount to active military service members as well as military service veterans. We also offer discounts to HOA’s, Neighborhood Associations, and other entities – please call us for details at
1-888-972-CANZ.

We know you want to tell everyone about your nice cans! For any new customer signing up for our monthly service option that uses your name as a referrer upon subscription, you will receive ONE FREE CLEANING (up to two bins) for yourself! No limit – refer as many people as you like! Spread the word about your nice cans all over town!

Check out our merch page linked at the top of the page!